Your Privacy, Our Priority

Your privacy and confidentiality are fundamental to our wellness partnership—learn how we protect your personal health information. Vital Loom maintains the highest standards of privacy protection and data security to ensure your wellness journey remains confidential and secure.

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Embodying trust in every interaction.

Our Commitment to Your Privacy and Confidentiality

At Vital Loom, transparent and robust privacy protection is the bedrock of our relationship with you. We understand the sensitive nature of your health and wellness journey, and we are dedicated to safeguarding your personal information with the utmost care and integrity.

  • Comprehensive privacy protection for all client health information.
  • Adherence to HIPAA compliance and other healthcare privacy standards.
  • Transparent practices with clear explanations of how your data is used.
  • User control over personal information and communication preferences.

What Information We Collect and How We Use It

Personal & Health Insights

We collect personal and health information during your initial assessments and throughout your personalized coaching to tailor programs specifically for your unique wellness needs and progress.

Website Usage Data

Website usage data and analytics help us continuously improve our services, enhance user experience, and ensure our digital platforms are functioning optimally and securely.

Communication Preferences

Your communication preferences and contact information are managed to ensure you receive relevant updates and support, precisely how and when you prefer.

Secure Billing Information

Payment and billing information is collected and processed with the highest security protocols for seamless and confidential transaction experiences.

Purpose-Driven Collection

Each type of data collected serves a specific, defined purpose, always aimed at enhancing your wellness journey and direct support from Vital Loom.

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Data integrity at its core.
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Fortifying your digital trust.

How We Protect Your Personal and Health Information

Protecting your sensitive information is paramount. We employ a multi-layered approach to data security, combining advanced technology with rigorous internal protocols to guard against unauthorized access, disclosure, alteration, or destruction.

  • Robust encryption protocols for data transmission and secure storage.
  • Secure server infrastructure and stringent access controls.
  • Comprehensive staff training on privacy protection and confidentiality requirements.
  • Regular security audits and prompt system updates.
  • Established incident response procedures for any security concerns.

Your Rights and Control Over Your Information

You maintain significant control over your personal and health information. We empower you to manage your data and preferences with ease and transparency.

Access Your Data

View and download your personal information anytime.

Access Dashboard

Correct Information

Update or correct any inaccurate details swiftly.

Edit Profile

Delete Your Account

Understand procedures for account closure and data deletion.

Learn More

Manage Preferences

Control your communication settings and opt-out options.

Settings
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Empowering your choices with intuitive controls.
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Seamless, secure, and respectful integrations.

Third-Party Partnerships and Information Sharing

Vital Loom collaborates with select, trusted third-party partners to enhance our service delivery, always prioritizing your privacy and data security. Any sharing of information adheres to strict protocols and applicable legal requirements.

  • Healthcare provider partnerships with strict information sharing protocols.
  • Technology service providers bound by robust data processing agreements.
  • Information disclosure only when legally required and with due process.
  • Marketing partners used primarily for non-personal communication, or with explicit consent.
  • User consent requirements for any sharing of identifiable information beyond essential service delivery.

Policy Updates and Privacy Contact Information

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Staying informed and connected.

Our commitment to your privacy is ongoing. As technology and regulations evolve, we will periodically update this Privacy Policy. We encourage you to review it regularly.

  • Notification procedures for all significant privacy policy changes.
  • Clear effective dates and access to version history for full transparency.
  • Regular policy review schedule ensuring ongoing compliance and best practices.

Contact Our Privacy Officer:

Email: [email protected]

Phone: (512) 655-0987

Address: 3822 Cedar Crest Drive, Suite 200, Austin, Texas, 78704, United States

Should you have any questions, concerns, or wish to report a privacy issue, please do not hesitate to reach out. We are here to help.